Our journey in hospitality
Discover the passion, experience, and unique approach that drives Markham&Co Hospitality to empower businesses across the industry.
I love the hospitality industry. Having worked in it since I was 13, starting as a pot wash, pubs have been my life and home for many years. Early in my career, I realised I had a talent for transforming failing kitchens and understood compliance in a way most people didn't. This led to an operations management role where I designed and implemented HACCP and compliance systems across three sites, developing a company-wide training matrix including role-specific modules for over 300 people.
Our beloved industry is facing its toughest challenges, and I want to give back to an industry that has given me so much. With a unique skill set from my background, I am dedicated to helping hospitality businesses thrive for years to come by implementing the right systems to ensure profitability.
Our passion and story
What makes us different
In a world with many consultants, Markham&Co Hospitality stands out because nobody offers what we do. Most consultants haven't spent a day in a kitchen, let alone a lifetime, and many compliance advisors have never worked in the hospitality industry at all. I am uniquely positioned with hands-on experience in the trenches and the expertise to build robust processes.
Our approach combines deep industry insight with practical, implementable solutions, ensuring that our advice is not just theoretical but grounded in real-world hospitality operations.
Who we help
We believe all pubs, hotels, and hospitality businesses can benefit from our expertise. Whether you're a new establishment looking to set up strong foundations, a struggling business aiming for a turnaround, or an already profitable operation seeking continuous improvement, we can help.
Our focus on implementing continuous improvement across the whole operation means that even very profitable businesses can achieve new levels of efficiency, growth, and sustained success with our guidance.
“From food safety and training to efficiency and marketing, Kayleigh covers every base. She didn’t just give us paperwork — she gave us real, workable solutions that saved us over £14,000 in the first year. Our rating is now 5 stars, we run smoother than ever, and our takings are up. I can’t recommend her enough.”
Cath, Landlady- Llwyncellyn Inn
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